Satisfaction with adult social care services, England
Official statistics
The share of people aged 18 and over receiving long-term adult social care services in England who were extremely or very satisfied with their care and support, and extremely or very dissatisfied, each year since 2017 to 2018, from DHSC's adult social care survey.
Extremely or very satisfied
64.8%
2025/26 · 2.3% were extremely or very dissatisfied, of 55,510 people who answered
Verified against source, 9 November 2026, 15:01 UTC- Extremely or very satisfied
- Extremely or very dissatisfied
Source: Department of Health and Social Care. Contains public sector information licensed under the Open Government Licence v3.0.
Data table
9 periods, newest first
| Period | Extremely or very satisfied | Extremely or very dissatisfied |
|---|---|---|
| 2025/26 | 64.8% | 2.3% |
| 2024/25 | 65.1% | 2.1% |
| 2023/24 | 65.4% | 2.2% |
| 2022/23 | 64.4% | 2.4% |
| 2021/22 | 63.9% | 2.6% |
| 2020/21 | 67.7% (the average of the 18 local authorities that took part: the survey was voluntary for councils that year) | 2.1% (the average of the 18 local authorities that took part: the survey was voluntary for councils that year) |
| 2019/20 | 64.2% | 2.1% |
| 2018/19 | 64.3% | 2.0% |
| 2017/18 | 65.0% | 2.0% |
Source and licence
- Publisher
- Department of Health and Social Care
- Check it yourself
- https://www.gov.uk/government/collections/adult-social-care-survey-england
- Licence
- Open Government Licence v3.0 – Contains public sector information licensed under the Open Government Licence v3.0.
- Retrieved
- 9 November 2026, 14:48 UTC
- Raw files fetched
- https://www.gov.uk/api/content/government/statistics/adult-social-care-survey-report-england-2025-to-2026SHA-256 b4e2a0fc2765f07db7a6e7766169940f2c440d28bd95ac1fd2f7d3ce6ed9c2ae · 27,735 bytes
- https://assets.publishing.service.gov.uk/media/6ae20711088f42d99bbe7833/dhsc-ascs-england-2025-to-2026-time-series-data.odsSHA-256 16d35d13fe543b87acd4c793f3fbb984a4a03a83896f9a3e2092ecca906f54f7 · 46,528 bytes
Verification
Verified against source, 9 November 2026, 15:01 UTC Run at 9 November 2026, 15:01 UTC; 18 of 18 figures matched the live source.
| Result | Check | Detail |
|---|---|---|
| Pass | Provenance recorded | Department of Health and Social Care; Open Government Licence v3.0; retrieved 2026-11-09T14:48:42Z; 2 raw file(s) |
| Pass | Raw files match recorded SHA-256 | 2 of 2 files intact |
| Pass | Re-parsing raw files reproduces figures | 18 of 18 figures and the headline reproduced; the meta's respondents and flags match |
| Pass | Figures are finite numbers | 18 figures, 0 invalid |
| Pass | Live source matches every figure | 18 of 18 figures match exactly after downloading 2 source file(s) again (2 byte-identical); the headline matches; the meta's respondents and flags match |
| Pass | GOV.UK table is current | latest period 2025/26 ended 223 days before retrieval (limit 600), from Adult social care survey report, England: 2025 to 2026 - time series data |
| Pass | The release's bulletin agrees | 2 of 2 figures the bulletin https://www.gov.uk/government/statistics/adult-social-care-survey-report-england-2025-to-2026/adult-social-care-survey-report-england-2025-to-2026-commentary states match, each rounded half up as it rounds them |
| Pass | The answers add up to 100 | 9 of 9 cases of the years' five answers to question 1 combined add up to 100, within the 0.3 point their rounding to 0.1 allows within 0.3 (7 exactly) |
| Pass | Each estimate lies within its confidence interval | 18 of 18 cases of the shown estimates lie within their 95% confidence intervals |
| Pass | Source page answers | https://www.gov.uk/government/collections/adult-social-care-survey-england – HTTP 200 |
Notes
- DHSC's estimates from the survey of people aged 18 and over receiving long-term support from their council, from both the standard and the easy read questionnaires, with the people who answered the question each year in the meta.
- DHSC: due to the impact of COVID-19, the 2020 to 2021 survey was voluntary for councils; 18 local authorities took part, England's figures for that year are their average (6,515 people answered), and care should be taken when comparing data to it.